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Telesales Officer Vacancy at UHR Consult Limited

Posted on 19/02/21 8:20 by Admin
location Lagos
time Full Time
applications 0 Applications

Universal Human Resource Consult is a Human Resource Consulting Firm that offers innovative training programmes and HR consulting best practices to private and governmental organizations. UHR Consult takes pride in transforming Human Capital into value-adding resources for its teeming clients.

We are recruiting to fill the position below:

Job Position: Telesales Officer
Job Location: Lagos
Employment Type: Full Time
Job Field Sales/ Telemarketing/ Communication
Industry Equipment Financing

Job Overview

  • The telesales officer must be an outstanding communicator and have excellent people skills. He/ she must be comfortable presenting the company products and services over the phone as well as dealing with complaints and doubts and escalating complaints as necessary
    . He/ She must have a good knowledge of relevant computer programs (e.g. CRM software) and telephone system.


  • Ask relevant questions to understand customer needs
  • Sale equipment through the telephone
  • Change the lead status in the CRM
  • Contacting potential and existing customers to inform them about new services/ equipment
  • Answering questions about equipment and Winock
  • Keep accurate records of all incoming & outgoing calls and sales and note useful information
  • Keeping up to date on all company products & Services and informing customers of new products.
  • Doing everything else as assigned by the supervisor and the general manager .


  • BA/ B. Sc/ HND in Mass Communication or relevant field
  • Minimum of 2 years’ experience in Telesales, Telecommunication or related field
  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem solving skills.
  • The ability to handle rejection and stress in soliciting customers.

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