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Technical Support Officer Vacancy at Pajuno Development Company

Posted on 10/11/20 8:48 by Admin
location Lagos
time Full Time
applications 0 Applications

Pajuno Development Company Limited is an end-to-end information technology solution provider in the card issuance business. The Organization distributes and supports card issuance machines as well as provide software solutions for end-to-end EMV instant card issuance and software designed to add value to its hardware range and the banks’ card issuance processes.

We are recruiting to fill the position below:

Job Position: Technical Support Officer

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Assist in ensuring effective help desk support, rapid response to queries and all clients issues
  • Assist in proper monitoring and maintenance of clients devices
  • Assist in efficient after-sales support for all clients
  • Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions
  • Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff
  • Implementation of standard processes and procedures

Qualifications & Skills

  • B.Sc / HND in Electrical / Electronics, Computer Science/Communication, Info-Tech
  • 1 - 3 years as a System Support Officer
  • Analytical
  • Internet and Tech savvy
  • Customer Focused
  • A Team Player

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