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Graduate Telesales Agent Vacancy at Alerzo Limited

Posted on 12/10/21 8:32 by Admin
location Cross River
time Full Time
applications 0 Applications

Alerzo Limited is a reputable technology and services company that has transformed the process of distribution of FMCG products to informal retailers.

We are looking for candidates for immediate employment in the position below:

Job Position: Graduate Telesales Agent

Job Locations: Uyo - Akwa Ibom, Benin - Edo, Owerri - Imo & Port Harcourt - Rivers
Employment Type: Full-time

Key Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • He/She must always be responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests
    .
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support

Job Requirements & Qualifications

  • B.Sc / HND with 0 - 1 year of experience         
  • Good exposure to B2B Sales.
  • Excellent communication and negotiation skills
  • Excellent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.

Remuneration

  • Attractive
  • HMO and other statutory benefits.


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