Total Data Limited - Our client in the Logistics industry is recruiting to fill the position below:
Job Position: Customer Service Officer
Job Location: Lagos
- The customer service officer will act as a liaison and facilitate the relationship between our client and their clients, responding efficiently to customer inquiries whilst maintaining high customer satisfaction.
- Must reside in Lagos
- Familiar with customer service etiquette standards with a high-quality customer service-oriented mindset
- Minimum of HND in any relevant field.
- At least 2 years of work experience in a customer service or related service-driven area.
- The preferred candidate would be between the ages of 24-30 years.
- Professional certificates on CRM or related area is an added advantage
- Strong verbal and written communication skills
- Must possess strong interpersonal skills and be a strong team player
- Excellent knowledge of Microsoft Office, particularly Excel is highly essential
- Proven experience in phone calls ethics
- Hardworking and motivated
- Excellent time management abilities.
Note: Due to a high volume of applicants, only candidates who meet the requirements would be contacted.