Tamak Logistics - We are an ingeniously owned private logistics firm. With a primary role of running same day deliveries within Lagos and on other times inter-state. We are fast transitioning to a digitally inclined business with a network of riders.
We are recruiting to fill the position below:
Job Position: Customer Service & Engagement Officer
Job Location: Surulere, Lagos
Employment Type: Full-time
- Replying & attending to all enquiries in a professional manner.
- Ensuring a smooth customer onboarding process.
- Proffer quick solutions to all complaints relating to our services.
- To ensure a 90% customer satisfaction & success rate on all orders daily.
- Constantly interacting with the graphics team on weekly content.
- Being actively involved in process improvements
- Candidates should possess Bachelor's Degree or Higher National Diploma
- Should have 0-1 year of work experience.
- Age required is between 22 years - 25 years old
- Ability to work under pressure & little supervision
- Smart & great communication ethics.
- Excellent oral & written skills.
- Great prowess in the art of damage control & service drive
- Good knowledge & use of excel & google drive.
- Prior experience with a dispatch company is an advantage.
N40,000 - N60,000 / month.