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Customer Service & Engagement Officer Vacancy at Tamak Logistics

Posted on 12/10/21 8:40 by Admin
location Lagos
time Full Time
applications 0 Applications

Tamak Logistics - We are an ingeniously owned private logistics firm. With a primary role of running same day deliveries within Lagos and on other times inter-state. We are fast transitioning to a digitally inclined business with a network of riders.

We are recruiting to fill the position below:

Job Position: Customer Service & Engagement Officer
Job Location: Surulere, Lagos
Employment Type: Full-time

Key Functions

  • Replying & attending to all enquiries in a professional manner.
  • Ensuring a smooth customer onboarding process.
  • Proffer quick solutions to all complaints relating to our services.
  • To ensure a 90% customer satisfaction & success rate on all orders daily.
  • Constantly interacting with the graphics team on weekly content
    .
  • Being actively involved in process improvements

Requirements

  • Candidates should possess Bachelor's Degree or Higher National Diploma
  • Should have 0-1 year of work experience.
  • Age required is between 22 years - 25 years old
  • Ability to work under pressure & little supervision
  • Smart & great communication ethics.
  • Excellent oral & written skills.
  • Great prowess in the art of damage control & service drive
  • Good knowledge & use of excel & google drive.
  • Prior experience with a dispatch company is an advantage.

Salary
N40,000 - N60,000 / month.



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