❮ Go Back

Customer Care Service Executive Vacancy at Ascentech Services Limited

Posted on 14/09/21 5:47 by Admin
location Lagos
time Full Time
applications 0 Applications

Ascentech Services Limited - Our client, an Internet Service Provider (ISP), is recruiting suitable candidates to fill the position below:

Job Position: Customer Care Service Executive

Job Location: Lekki, Lagos
Employment Type: Full-time
Reporting To: Direct - Supervisor Shop Operations; Functional - Territory Sales Manager

Job Description

  • First line interaction with customers
  • Ensure customer queries / requests/ concerns are attended, documented and reported to management
  • Follow-up with relevant department should in case there is any delay, escalate at deviations
  • Connect with customers and maintain cordial relations in the interest of the business
  • Responsible for Stock and Cash Management at the shop
  • Responsible for shop maintenance, and allied activities to ensure Service Standards are not compromised
  • Ensure efficient operations at shop by coordinating remedies of issues affecting operations
  • Ensure Customer Service attitude is exemplified by actions and initiatives
  • Motivate contribution from colleagues to ensure Customer Delight
  • Adopt standards for business activities/processes and ensure adherence
  • Ensure Daily Operational Reports are prepared and submitted in time
  • Share improvisations with management which can be replicated at all locations/ processes.

Job Requirements

  • Candidates should possess a Bachelor's Degree.
  • Desired Experience 1 to 3 years in a similar profile.

Essential Attributes:

  • Customer Focused, Result oriented, Zeal for Initiative with Speed, Leadership quality and team Handling capacity, Energetic and Assertive, Customer query resolving skills, Excel Knowledge is a MUST

Desired Attributes:

  • Relevant Industry Experience, Been on the front end handling customers and team.
  • Should have Planning and organi


Apply for this Job *Employer Website Or Email Address

Admin More jobs from Admin
Company Details
Apply for this Job *Employer Website Or Email Address

Share this job:
Shortlist email Email this job

Similar Jobs

Customer Service Representative Vacancy at Beacongate Limited

Beacongate Limited - The company is primarily set up to help transform the latent abilities and potentials of Entrepreneurs, Professionals and Executives and make them realize their full potentials as well as create leadership brands that would make them distinct. This involves using approaches that ...

location Job In Lagos State
time 16 September, 2021

Customer Service Representative Vacancy at Outcess Solutions Nigeria Limited

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects ...

location Job In Lagos State
time 24 September, 2021

Customer Service Officer Vacancy at Don Quester Consulting

Don Quester Consulting - Our client, a Dry-Cleaning Company, is recruiting to fill the position below:Job Position: Customer Service OfficerJob Location: Lekki, LagosEmployment Type: Full-timeJob SpecificationEstablish, develop and maintain positive business and customer relationships.Ability to receive and diligently check garments thoroughly for defects before delivery.Ability to ...

location Job In Lagos State
time 6 September, 2021

Advertisements