Vines Realty Afrique Limited is a leading real estate company, providing professional property marketing, consulting and development services for our diverse clients in the residential and commercial property markets. At Vines Realty, we are committed to high standards of excellence and integrity.
We are recruiting to fill the position below:
Job Position: Client Relationship Manager
Job ID: ARM5878
Job Location: Lagos, Nigeria
Job Type: Full Time
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI’s as set by the Head of Sales.
- Working closely with Account Managers and Sales Consultants.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the client log and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Any other duties assigned.
- The ideal candidate should have prior background of the Client Relationship Manager
- Strong interpersonal skills and an ability to build rapport with customers.
- Previous sales experience and an organised approach to work.
- Hardworking with a strong work ethic.
- Previous experience working as a client relationship manager or a track record of managing client relationships.
- Minimum of 3 - 7 years’ experience in a similar role
- Candidate should be between Age 26-33 years.