UP otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

In line with our growth strategy propelled by our various innovative products and ownership of different technologies, we seek to recruit talented individuals who are seeking a long term career with our organization for a period not less than 5 years for the position below:

Job Title: Business Relationship Officer

Location: Lagos

Win new businesses from clients and manage relationship with clients to grow the existing business

Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide

Ensure timely resolution of clients’ complaints/requests

Provide clients with required reports on timely basis

Work with project office on delivery of business enabling projects

Manage a team of merchants support officers

Resolve or treat customer’s issues/requests promptly.

Manage efficient receivable circle with clients

Work with head of business unit to develop/upsell existing business to clients, and identify and pursue new business opportunities for Unified Products and services

Collation of tasks from internal and external Call Notes/Meetings

Qualification

Minimum of 2nd class upper in Social Sciences

Experience: Not more than 4 years post NYSC experience

Skill/Competencies

Excellent oral and written communication skills

Strong inter-personal skills

Good teamwork player

Good sales and negotiation skills

Good analytical skills

Strong attention to details

Presentation skills

Creativity

Knowledge:

Technical knowledge in selling service oriented products/solution

Very good knowledge of Payments industry