UP otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.
In line with our growth strategy propelled by our various innovative products and ownership of different technologies, we seek to recruit talented individuals who are seeking a long term career with our organization for a period not less than 5 years for the position below:
Job Title: Business Relationship Officer
Location: Lagos
Details
Win new businesses from clients and manage relationship with clients to grow the existing business
Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
Ensure timely resolution of clients’ complaints/requests
Provide clients with required reports on timely basis
Work with project office on delivery of business enabling projects
Manage a team of merchants support officers
Resolve or treat customer’s issues/requests promptly.
Manage efficient receivable circle with clients
Work with head of business unit to develop/upsell existing business to clients, and identify and pursue new business opportunities for Unified Products and services
Collation of tasks from internal and external Call Notes/Meetings
Qualification
Minimum of 2nd class upper in Social Sciences
Experience: Not more than 4 years post NYSC experience
Skill/Competencies
Excellent oral and written communication skills
Strong inter-personal skills
Good teamwork player
Good sales and negotiation skills
Good analytical skills
Strong attention to details
Presentation skills
Creativity
Knowledge:
Technical knowledge in selling service oriented products/solution
Very good knowledge of Payments industry