Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.
We are recruiting to fill the position below:
Job Position: Administrative Assistant (Technical)
Job Location: Ikeja, Lagos
- The administrative assistant, will help manage and coordinate the affairs of the aftersales department together with the Head, Aftersales.
- While the Head, Aftersales coordinates operations, the administrative assistant organizes technical team compliance to standard operating procedures and liaises with customers to ensure efficiency in the team.
- Be the first point of access to customers by receiving customer requests/complaints through the aftersales email or phone calls.
- Review reports and invoices from the technician
- Organize and coordinate technician’s schedules with the approval of the Head, Aftersales
- Handle and approve travel arrangements, departmental procurements, maintenance of gadgets and other admin related functions in the department.
- Liaise with the company’s administrative officer to communicate and implement company policies in the admin department.
- Work in collaboration with the customer service department to achieve synergy and ensure efficiency in operations.
- ND, HND / B.Sc qualification.
- 1-2 years experience in Admin/Customer Service role
- Strong interpersonal communication skills
- Experience with using office suites as well as google suites
- Technical experience is an added advantage.