Central Park is a nature themed family park aimed at creating valuable and social experiences for our larger human family; for healing, community, education, adventures, positive energy and inspiration.
We are recruiting to fill the position below:
Job Position: Admin / Customer Service Assistant
Job Location: Abuja (FCT)
Employment Type: Full-time
Duties and Responsibilities
- Answering phones and routing calls to the correct person or taking messages
- Filing and retrieving corporate records, contracts, documents, and reports.
- Accurately recording minutes from meetings
- Using various software, including word processing, spreadsheets, databases, and presentation software such as Canva
- Making travel arrangements for executives
- Provide visitors with information on Central Park’s services and facilities
- Tour visitors around the park’s facilities
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Respond promptly and courteously to customer inquiries
- Acknowledge and resolve customer’s complaints
- Communicate effectively and coordinate with colleagues
- Ensure customer satisfaction and provide professional customer support
- Liaise with printing vendors on procurement of staff uniforms, ID cards and other office supplies
- Prepare requisition and document records of all transactions with vendors
- Assist with other administrative duties such as drafting correspondents, proposals, external/internal memos, etc.
Requirements / Skills
- Candidates should possess a Bachelor's Degree qualification with 2 - 5 years of work experience.
- Communication (written and verbal)
- Prioritization and problem-solving.
- Organization and planning.
- Research and analysis.
- Attention to detail.
- Customer service.
- Phone Etiquette.